These Terms of Service (“Terms”) govern your use of the website and services provided by Big Deal Catering Equipment (“we”, “our”, “us”). By accessing or using our website, you agree to be bound by these Terms.
1. Use of Website
By using this website, you agree to:
- Use it for lawful purposes only
- Not misuse, copy, or exploit content without permission
- Provide accurate information when submitting enquiries or orders
We reserve the right to restrict access if these terms are violated.
2. Product Information
We strive to ensure all product details, pricing, and descriptions are accurate. However:
- Prices are subject to change without notice
- Images are for illustration purposes and may vary slightly
- Specifications may change depending on supplier updates
3. Orders & Quotations
- All orders are subject to availability and confirmation
- Delivery costs are not included in product prices
- A delivery quote will be provided before final confirmation
- Orders are only processed once full payment has been received
We reserve the right to cancel or refuse any order if necessary.
4. Payments
- Full payment is required before dispatch
- Payment methods will be communicated during the order process
- Orders will not be released until payment reflects in our account
5. Delivery
- We offer nationwide delivery across South Africa
- Delivery timelines may vary depending on location and product availability
- We are not responsible for delays caused by courier services or external factors
Customers will be informed of delivery details once confirmed.
6. Returns & Refunds
Returns and refunds are subject to our Refund & Returns Policy.
- Items must be unused and in original condition
- Certain items (custom orders, consumables) are non-returnable
- Handling fees may apply where applicable
7. Limitation of Liability
Big Deal Catering Equipment shall not be held liable for:
- Any indirect or consequential damages
- Loss of business, income, or profits
- Delays or issues caused by third-party services
All products are used at the customer’s own risk.
8. Warranty
Where applicable, products may carry a supplier or manufacturer warranty.
Warranty terms:
- Are subject to the manufacturer’s conditions
- Do not cover misuse, improper installation, or normal wear and tear
9. Intellectual Property
All content on this website (text, images, branding) is the property of Big Deal Catering Equipment and may not be copied or used without permission.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which outlines how your personal information is handled.
11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
12. Contact Information
For any questions regarding these Terms, please contact us:
📧 Email: sales@bigdealcateringequipment.co.za
📞 Phone: 062 150 2109 | 074 497 8385