Big Deal Catering Equipment (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
1. Information We Collect
We may collect and process the following information:
- Name and surname
- Contact details (email address, phone number)
- Delivery address (if applicable)
- Business information (if provided)
- Any information submitted through contact forms or quote requests
2. How We Use Your Information
Your information is used to:
- Respond to enquiries and quote requests
- Process and manage orders
- Provide customer support
- Arrange delivery and logistics
- Improve our products and services
We do not sell or share your personal information with third parties for marketing purposes.
3. Sharing of Information
We may share your information with:
- Courier and delivery partners (for order fulfilment)
- Payment providers (for transaction processing)
- Service providers assisting in operating our website
All third parties are required to keep your information secure and confidential.
4. Cookies and Website Tracking
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Enhance functionality
You can disable cookies in your browser settings if preferred.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Unauthorised access
- Misuse or disclosure
6. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and business obligations
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: sales@bigdealcateringequipment.co.za
📞 Phone: 062 150 2109 | 074 497 8385